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Home > Information Management > Database Programs > Lobby Manager
Lobby Manager 3.01
Rating: Lobby Manager is a customer management tool designed to eliminate the paper "sign in sheet" found in most service lobbies. If a customer is in need of service, the receptionist simply types in the customer s name and the service they need into Lobby Manager. An instant notification is sent to all service rep workstations that are running Lobby Manager. The customer s name and service appear in a list so that the rep can "see the lobby" from their desk! The receptionist can view all reps who are occupied with a customer. To prevent customers from waiting beyond a established time limit, Lobby Manager informs you of a "wait time" violations. Lobby Manager offers instant notification, calendar, history tracking, and data exporting for reports. Designed exclusively for credit unions, banks, and doctor offices! Requires a Windows NT/2000 network. Visit http://www.penguinsoftwareworks.com for more information.
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